Microsoft 365 global outage
Last updated 06:19 UK time, Fri 13 Nov
Microsoft 365 email has been down worldwide since about 18:30 UK time yesterday. Microsoft's next update is due by 07:00 UK time.
Microsoft's status page: status.cloud.microsoft
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Open the help desk portalportal.goodchoiceit.co.uk
Microsoft 365
| Outlook and emailMailboxes may not open. Email may be delayed. | Outage |
| Microsoft TeamsCalls, meetings and existing chats work. New chats and calendar invites fail. | Partial outage |
| SharePoint and filesFiles open. Features linked to email may fail. | Partial outage |
| CopilotMay not load. | Partial outage |
GoodChoice IT help desk
| Portal | Operational |
| Phones | Operational |
| EmailNot creating tickets. | Outage |
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Update history
- Teams: new chats fail. Existing chats, calls and meetings work.
- Microsoft: still stabilising servers. Next update by 07:00 UK time.
- Our help desk email is not creating tickets. Use our portal or call us.
- Microsoft: Outlook and email still down. Some Teams, SharePoint and Copilot features affected.
- Microsoft: server restarts helping, not fully recovered.
- Microsoft: limited recovery.
- We started investigating Outlook and email problems.